Privacy Policy
Privacy Policy
This Privacy Policy outlines how Party Bros Pty Ltd ("PARTY BROS") collects, uses, discloses, and protects personal information obtained from individuals who use our services, website, or engage with our business.
Information We Collect
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Personal Information:
- Name
- Contact Information (email, phone number, address)
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Non-Personal Information:
- Usage data (e.g., website interactions, preferences)
How We Use Your Information
We use the collected information for the following purposes:
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Customer Service:
- Responding to inquiries and requests
- Providing assistance and support
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Service Improvement:
- Enhancing our services based on user feedback
- Analyzing user interactions to improve user experience
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Marketing and Communication:
- Sending updates, newsletters, and promotional offers
Data Security and Protection
We prioritize the security of your information and have implemented appropriate measures to safeguard your data against unauthorized access or disclosure.
Sharing of Information
We do not sell, trade, or rent personal information to third parties. However, we may share data with trusted partners who assist us in conducting our business operations.
Your Choices and Rights
You have the right to:
- Access and update your personal information
- Opt-out of promotional communications
- Request deletion of your account and personal data
Cookies
We use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings.
Changes to this Privacy Policy
PARTY BROS reserves the right to amend this Privacy Policy at any time. Updated versions will be posted on our website, and the date of the latest revision will be indicated.
Contact Us
For any questions or concerns regarding this Privacy Policy or our data practices, please contact us at [partybroshire@gmail.com].
General FAQ
We service various locations, and oursetup and delivery rate is calculated based on your postcode. You can check if we deliver to your area by referring toour service locations here.
You can book directly on our website by selecting "Book a Time" on the service page you’re interested in. This will guide you through the booking process, allowing you to choose your date, time, and any additional options.
If you have specific requirements or questions, feel free to reach out to us via our Contact Page, and we’ll be happy to help!
We understand that plans can change! You’re welcome to make adjustments to your booking, such as changing the date, time, or service details. Please contact us as soon as possible to make changes.Changes are subject to availability and may require additional feesdepending on the nature of the request.
We like to think we’re pretty nice guys! 😊 If your event needs to be cancelled, just let us know as soon as possible, and we’ll do our best to work something out with you. We handle cancellations on acase-by-case basis, so reach out to us directly, and we’ll make it as easy as we can.
For the best availability, we recommend booking at least2–3 months in advancefor popular services or peak event seasons. Last-minute bookings are sometimes possible, so feel free to reach out if your event is coming up soon, and we’ll do our best to accommodate.
